Guide

MI reporting on RM6116.

RM6116 Network Services 3 is one of the few GCA agreements that publishes its MI template in the open. This guide sets out what that template asks for, what the agreement's own Schedule 5 requires, and names the document each statement comes from.


Who the duty binds

RM6116 runs from 23 May 2023 to 17 July 2027 as a PCR 2015 framework, with twelve lots and 130 suppliers listed. Mobile voice and data services left the framework in 2023 and moved to RM6261, so a supplier still reporting mobile lines under RM6116 is reporting them on the wrong agreement.

Crown Commercial Service became the Government Commercial Agency on 1 April 2026. The RM6116 documents quoted below predate that change and still say CCS; they remain valid, and the quotations keep their original wording.

Source: Government Commercial Agency, RM6116 Network Services 3, read 25 August 2026.


The deadline, and the month with no business

Framework Schedule 5 sets one date: "MI Reports must be completed and returned to CCS by the fifth working day of every month during the framework period and thereafter until all transactions relating to call-off contracts have permanently ceased. If at any point there is a period of a month where no reportable transactions occur, then a declaration must be made confirming no business has been conducted, in place of data submission."

The template's own guidance says the same thing from the portal side, and adds when the clock starts: "MI tasks are generated on the 1st calendar day of each month, and should be completed by the 5th working day of each month." A quiet month is still a reportable month — the declaration replaces the data, not the submission.

Source: Crown Commercial Service, RM6116 Framework Schedule 5 — Management Charges and Information, vFinal (DOCX), and the Guidance Notes sheet of the RM6116 MI template.


One month in arrears, each Order once

The schedule fixes both the period and the unit: "In an MI Report, the Supplier should report contract data that is one month in arrears. For example, if an invoice is raised for October but the work was actually completed in September, the Supplier must report the invoice in October's MI Report and not September's. Each Order received by the Supplier must be reported only once, i.e. when the Order is received."

Reports go to the portal at reportmi.crowncommercial.gov.uk and must be completed in pounds sterling unless prior written consent says otherwise. The supplier may not alter the template: "The Supplier may not make any amendment to the current MI Reporting Template without the prior Approval of CCS." CCS may replace the template itself, with at least thirty days' written notice and a stated date from which the new version must be used.

Source: Crown Commercial Service, RM6116 Framework Schedule 5 — Management Charges and Information, vFinal (DOCX).


What the RM6116 template asks for

The template holds four sheets: Guidance Notes, Contracts, Invoices Raised and Lookups. Two of them are filled in by the supplier. This is the split that RM6376 does not have — on RM6376 everything lives in one sheet, while RM6116 separates the contract from the invoices raised against it.

Contracts carries eleven columns: Supplier reference number, Customer organisation name, Customer Unique Reference Number (URN), Lot number, Product/Service description, Compliant Service, Order channel, Contract start date, Contract end date, Extension option and Total contract value. It is reported once per new contract, at award — never repeated, because the data is stored cumulatively. A later variation is reported as its own line carrying the same reference, customer, description, order channel and start date, but only the change in value, not the new total.

Invoices Raised carries nine columns: Supplier reference number, Customer organisation name, Customer Unique Reference Number (URN), Customer invoice/credit note date, Customer invoice/credit note number, Lot number, Product/Service Description, Compliant Service and Total Cost (ex VAT). The supplier reference is what links an invoice line back to its contract line. Credit notes are reported here too, with a negative total.

Three columns are list-validated against the Lookups sheet. Lot number offers the twelve lots — 1a Inter site Connectivity, 1b Commercial Radio capabilities, 1c Tactical Radio systems, 1d Critical Domain services, 2a Intra site Connectivity, 3a IoT and Smart Cities, 3b Communication Platform as a Service, 4a Analogue Telephony, 4b Digital Telephony, 4c Contact Centre Solutions, 4d Inbound Telephony Services and 4e Paging and Alerting. Compliant Service offers exactly four values: PSN, HSCN, Both, None. Order channel is dependent on the lot chosen: every lot allows Direct Award and Further Competition, and lots 1a and 2a add a third option, Connectivity in a box.

That dependency is the part a hand-built export gets wrong most easily. "Connectivity in a box" is a valid entry on lot 2a and an invalid one on lot 4b, and nothing in a finished file makes the difference visible.

Source: Crown Commercial Service, RM6116 NS3 MI Template v1 (XLSX, SHA-256 ec57f480…), retrieved 25 August 2026.


What a missed month costs

"If two (2) MI Reports are not provided in any rolling six (6) month period then an MI Default shall be deemed to have occurred". On an MI Default, CCS may charge a Default Management Charge, suspend the supplier from the agreement until the deficient reports are rectified, or terminate. The charge is the higher of the supplier's average Management Charge over the previous six months and "the sum of five hundred pounds (£500)" — so £500 is the floor, not the price.

Overpayment is recoverable: if the supplier later supplies enough MI to rectify the default and that MI shows the Default Management Charge exceeded what was actually due, the difference comes back. The audit clause runs separately — an audit revealing an underpayment of one per cent or more of a contract year's Management Charge puts CCS's audit costs on the supplier.

Source: Crown Commercial Service, RM6116 Framework Schedule 5 — Management Charges and Information, vFinal (DOCX), paragraphs 6 and 8.


What UK Filing covers today

RM6116 is not a supported route. UK Filing verifies RM6292 Cloud Compute 2 against its published template and customer URN list, and checks HealthTrust Europe returns against the contractual core. Nothing on this site validates, prepares or submits an RM6116 return, and this guide does not change that. The free file checker applies RM6292 rules, so an RM6116 workbook dropped into it will read but will produce errors against the wrong framework. What each route covers, and what it does not, is set out on the coverage page.

If you report on RM6116 and would use a checker for it, the fastest way to make that known is to read this page — the count of visits to it is the only signal we act on.


What we couldn't confirm

The template on the agreement page is v1 and carries no revision date; we have not confirmed whether a later version has been issued to suppliers through the portal, which Schedule 5 expressly allows with thirty days' notice. The Management Charge rate for RM6116 is not stated in Schedule 5 — the template's guidance says only that it "will be detailed in your agreement terms and conditions" — so this guide does not name a percentage. Both questions sit with [email protected].


Questions suppliers ask

When is the RM6116 MI report due?

By the fifth working day of every month, for the previous month's business. The MI task appears in the Report MI portal on the first calendar day of the month, so the working window is short: four working days between the task appearing and the deadline falling.

Do I have to report a month with no business on RM6116?

Yes. Framework Schedule 5 requires a declaration confirming no business has been conducted, submitted in place of the data. The template is not populated for a quiet month, but the monthly task must still be completed — the declaration replaces the data, not the submission.

What does the RM6116 MI template ask for?

Four sheets: Guidance Notes, Contracts, Invoices Raised and Lookups. The supplier fills two of them. Contracts carries eleven columns and is reported once per contract at award. Invoices Raised carries nine columns and records the invoiced spend for the month, credit notes included as negatives.

Which order channel values are valid on RM6116?

Direct Award and Further Competition are valid on every lot. Lots 1a and 2a add a third value, Connectivity in a box. The list is dependent on the lot, so an order channel that is correct on lot 2a is rejected on lot 4b, and a finished file does not show the difference.

What happens if I miss two RM6116 MI reports?

Two missing MI reports in any rolling six-month period is an MI Default. CCS may then charge a Default Management Charge, suspend the supplier from the agreement until the reports are rectified, or terminate. The charge is the higher of the six-month average Management Charge and £500.

Does UK Filing check RM6116 files?

No. UK Filing prepares and checks RM6292 Cloud Compute 2 returns and checks the HealthTrust Europe contractual core. RM6116 is not a supported route, and the free checker applies RM6292 rules, so an RM6116 workbook will read but report errors against the wrong framework.


This guide is not legal or compliance advice and does not guarantee portal acceptance of any submission. Not affiliated with, endorsed by, or operated by the Government Commercial Agency or Crown Commercial Service. Official templates and guidance are published at gca.gov.uk.


The same Schedule 5 deadline and default rules apply on RM6292, where UK Filing does prepare the monthly workbook — see RM6292 GCA MI reporting, MI reporting on RM6376 for an agreement whose template has no Contracts sheet, and what happens if you miss the GCA MI deadline.